Frequently asked questions

Quick answers about registration, clubs, payments and more.

All
Clubs
Membership
Payments
Registration
Safety
Can I check out as a guest?
Yes — you can register as a guest or create an account to manage future enrollments.
How do you handle allergies or medical info?
We collect key details during registration and share them securely with on-site staff so they can keep your child safe.
How do payments work?
Secure card checkout via Stripe with instant email receipts. You can also save to basket and pay later.
What happens if a club is full?
You’ll see a “Full” badge in the club list. Choose another club or check back later as spaces can open up.
Can I add multiple children?
Yes — save each child to your basket and then checkout multiple together from the basket page.
Can’t find what you’re looking for?
Send us a message — we reply within 1–2 business days.
Contact us