Frequently asked questions
Quick answers about registration, clubs, payments and more.
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All
Clubs
Membership
Payments
Registration
Safety
Can I check out as a guest? ▾
Yes — you can register as a guest or create an account to manage future enrollments.
How do you handle allergies or medical info? ▾
We collect key details during registration and share them securely with on-site staff so they can keep your child safe.
How do payments work? ▾
Secure card checkout via Stripe with instant email receipts. You can also save to basket and pay later.
What happens if a club is full? ▾
You’ll see a “Full” badge in the club list. Choose another club or check back later as spaces can open up.
Can I add multiple children? ▾
Yes — save each child to your basket and then checkout multiple together from the basket page.
Can’t find what you’re looking for?
Send us a message — we reply within 1–2 business days.
Contact us
Send us a message — we reply within 1–2 business days.